Facing Trouble Accessing Income Tax e-Filing Portal? Here’s How to Fix It

The Income Tax Department has issued an advisory to taxpayers addressing the common difficulties faced while accessing the Income Tax e-Filing Portal. While the portal generally works smoothly for most users, local system or browser-related issues can sometimes prevent proper access. To ensure hassle-free login and filing, officials have recommended simple troubleshooting steps that often resolve the problem.
Common Fixes Suggested for Access Issues
Delete Temporary Files:
Users can remove unnecessary system files that may hinder browsing. Simply press Win + R, type “temp” and “%temp%“, and then delete the files.Clear Browser Cache and Cookies:
Stored browsing data might cause login problems. Visit your browser’s settings and clear cache along with cookies.Switch to a Supported Browser:
The portal functions optimally on the latest versions of Google Chrome or Microsoft Edge.Use Incognito or Private Browsing Mode:
Opening the website in a private window often bypasses local conflicts. Shortcuts include Ctrl + Shift + N (Chrome/Edge) or Ctrl + Shift + P (Firefox).Disable Problematic Extensions:
Ad-blockers or privacy-related extensions may interrupt portal functions. Disable them temporarily.Update Your Browser:
Always ensure your browser is upgraded to the latest version for the best performance.Try a Different Network:
If issues persist, switching to another Wi-Fi connection or mobile hotspot may help.
Officials Assure Quick Resolution
These measures usually resolve most local access-related difficulties without the need for technical assistance. Taxpayers still experiencing login barriers can reach out to the Income Tax Department’s official helpdesk through its support channels for further guidance.
Why This Matters
With deadlines crucial for tax returns, payments, and compliance submissions, uninterrupted access to the portal remains a top priority. The department’s advisory aims to equip taxpayers with quick do-it-yourself fixes and reduce last-minute stress during filing season.





